Privacy Policy
Your Privacy Matters
Budget Pos Limited, trading as “Pos Bros”, located at 34 Barnea Circle, Glen Eden, Auckland 0602, New Zealand, is committed to protecting your privacy and complying with the Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you access or use our POS systems, software, and related services.
Effective date: 01 April 2026
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We only collect personal information that is reasonably necessary to operate and support the Service.
Information You Provide
When you register or use the Service, we may collect:
- Your name
- Email address
- Phone number
- Business name and business contact details
- Billing and support information
This information is not visible to other users.
Business and Transactional Data
You may input business-related data such as:
- Menu items, pricing, inventory
- Staff names or identifiers
- Sales and transaction records
We do not access this information unless required for customer support, system maintenance, legal or regulatory obligations.
Automatically Collected Information
We automatically collect technical data such as:
- IP address
- Device identifiers
- Operating system and browser details
- Log files relating to system usage
This data helps us maintain performance, security, and system integrity.
Location Data
If you use mobile-based features, we may collect general location data, such as GPS coordinates, to enable location-dependent functionality. This data is used only for service delivery purposes.
Cookies
We use cookies and similar technologies to maintain user sessions, improve functionality, and analyse system usage.
You can disable cookies through your browser settings; however, parts of the Service may not function correctly.
How We Use Your Information
We use personal information to:
- Provide, operate, and support the Service
- Manage accounts and customer support requests
- Communicate important service, security, and billing notices
- Improve system performance and usability
- Comply with legal obligations
Electronic Communications
By using the Service, you consent to receive electronic communications that are reasonably necessary for service operation, including emails, system alerts, SMS, or phone calls.
Marketing Communications
We will only send marketing messages where permitted by law and will always provide a clear unsubscribe option, in accordance with the Unsolicited Electronic Messages Act 2007.
Disclosure of Information
We do not sell personal information.
We may disclose information in the following circumstances:
Service Providers
We may share personal information with trusted third-party service providers, such as hosting providers, payment processors, or POS hardware suppliers, solely to deliver and support the Service. These providers are required to protect your information and use it only for authorised purposes.
Business Transactions
If Pos Bros is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
Legal Requirements
We may disclose information where required or authorised by law, or where necessary to protect the rights, safety, or property of Pos Bros, our customers, or others.
Aggregated Data
We may share anonymised or aggregated data that does not identify individuals.
Overseas Disclosure
Some service providers may be located outside New Zealand. Where personal information is disclosed overseas, we take reasonable steps to ensure it is protected by comparable privacy safeguards, as required by the Privacy Act 2020.
Data Security and Breach Notification
We implement reasonable physical, technical, and administrative safeguards to protect personal information, including:
- Encrypted communications (SSL)
- Access controls
- Secure data centres
If a privacy breach occurs that poses a risk of serious harm, we will notify affected individuals and the Office of the Privacy Commissioner in accordance with the Privacy Act 2020.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of incorrect information
- Make a privacy complaint
Requests can be made by contacting us using the details below.
Children’s Privacy
Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
Third-Party Links
Our Service may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website and will apply from the date it is published.
Contact Us
If you have questions or concerns about this Privacy Policy, or wish to make a privacy request or complaint, please contact us:
Pos Bros (Budget Pos Limited)
34 Barnea Circle
Glen Eden, Auckland 0602
Email: buzzetposlimited@gmail.com
If your complaint is not resolved, you may contact the Office of the Privacy Commissioner.
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Contact Pos Bros if you have questions about how your personal information is collected, used, stored, or disclosed.
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