Privacy Policy

Your Privacy Matters

Budget Pos Limited, trading as “Pos Bros”, located at 34 Barnea Circle, Glen Eden, Auckland 0602, New Zealand, is committed to protecting your privacy and complying with the Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you access or use our POS systems, software, and related services.

Effective date: 01 April 2026

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We only collect personal information that is reasonably necessary to operate and support the Service.

Information You Provide

When you register or use the Service, we may collect:

  • Your name
  • Email address
  • Phone number
  • Business name and business contact details
  • Billing and support information

This information is not visible to other users.

Business and Transactional Data

You may input business-related data such as:

  • Menu items, pricing, inventory
  • Staff names or identifiers
  • Sales and transaction records

We do not access this information unless required for customer support, system maintenance, legal or regulatory obligations.

Automatically Collected Information

We automatically collect technical data such as:

  • IP address
  • Device identifiers
  • Operating system and browser details
  • Log files relating to system usage

This data helps us maintain performance, security, and system integrity.

Location Data

If you use mobile-based features, we may collect general location data, such as GPS coordinates, to enable location-dependent functionality. This data is used only for service delivery purposes.

Cookies

We use cookies and similar technologies to maintain user sessions, improve functionality, and analyse system usage.

You can disable cookies through your browser settings; however, parts of the Service may not function correctly.

How We Use Your Information

We use personal information to:

  • Provide, operate, and support the Service
  • Manage accounts and customer support requests
  • Communicate important service, security, and billing notices
  • Improve system performance and usability
  • Comply with legal obligations

Electronic Communications

By using the Service, you consent to receive electronic communications that are reasonably necessary for service operation, including emails, system alerts, SMS, or phone calls.

Marketing Communications

We will only send marketing messages where permitted by law and will always provide a clear unsubscribe option, in accordance with the Unsolicited Electronic Messages Act 2007.

Disclosure of Information

We do not sell personal information.

We may disclose information in the following circumstances:

Service Providers

We may share personal information with trusted third-party service providers, such as hosting providers, payment processors, or POS hardware suppliers, solely to deliver and support the Service. These providers are required to protect your information and use it only for authorised purposes.

Business Transactions

If Pos Bros is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

Legal Requirements

We may disclose information where required or authorised by law, or where necessary to protect the rights, safety, or property of Pos Bros, our customers, or others.

Aggregated Data

We may share anonymised or aggregated data that does not identify individuals.

Overseas Disclosure

Some service providers may be located outside New Zealand. Where personal information is disclosed overseas, we take reasonable steps to ensure it is protected by comparable privacy safeguards, as required by the Privacy Act 2020.

Data Security and Breach Notification

We implement reasonable physical, technical, and administrative safeguards to protect personal information, including:

  • Encrypted communications (SSL)
  • Access controls
  • Secure data centres

If a privacy breach occurs that poses a risk of serious harm, we will notify affected individuals and the Office of the Privacy Commissioner in accordance with the Privacy Act 2020.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of incorrect information
  • Make a privacy complaint

Requests can be made by contacting us using the details below.

Children’s Privacy

Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

Third-Party Links

Our Service may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website and will apply from the date it is published.

Contact Us

If you have questions or concerns about this Privacy Policy, or wish to make a privacy request or complaint, please contact us:

Pos Bros (Budget Pos Limited)

34 Barnea Circle

Glen Eden, Auckland 0602

Email: buzzetposlimited@gmail.com

If your complaint is not resolved, you may contact the Office of the Privacy Commissioner.

Visit Privacy Commissioner

Need Help With Privacy?

Contact Pos Bros if you have questions about how your personal information is collected, used, stored, or disclosed.

Contact Us